Campus Computing Alerts - Status and Information |
Use these links to view a particular ITS Alerts section:
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| This page lists current major issues (those affecting multiple users/buildings). It also provides information on any
current security threats or problems that we are encountering (viruses, worms and other attacks). For more information
about any of these issues, contact the Support Center at
277-4848 or use the Ask A Question feature at http://fastinfo.unm.edu
For information about ports blocked by the UNM firewall, see the BLOCKED PORTS list (Excel Format). |
Outages (click here for System Availability) | |
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July 13, 2009 3:34pm |
Network Connection Issues in Centennial EngineeringPeriod: 7/13 2:00pm - 3:30pmThe ITS Support Center has been notified of intermittent connectivity problems in Centennial Engineering, building 112. Some users are unable to connect to outside web pages (outside the UNM network) or their email using third party clients, others are losing all network connectivity. A high-priority ticket has been put in to our technicians, please refer to this page for further updates. |
July 07, 2009 11:51am |
Internet Native Banner and newest Java Version incompatibilitiesPeriod: OngoingITS is receiving reports and is also experiencing issues running Internet Native Banner (INB) while running Java 6 Update 14. Both Internet Explorer and Firefox will crash unexpectedly with this issue. The fix is to remove Java6 Update 14 from Add/Remove programs via Control Panel and reinstall Java 6 Update 13. Link: http://java.sun.com/products/archive/j2se/6u13/index.html Please contact ITS Support Center with any issues or concerns 277-4848. |
July 07, 2009 11:51am |
Unplanned Oracle Creation OutagePeriod: OngoingWe have determined that the Oracle creation page does not appear to be creating Oracle accounts properly. These are most commonly used to gain access to the Banner Authorization Request (BAR) form. Our technicians have been notified and are working to find a solution as quickly as possible. Until further notice, please call the ITS Support Center, 277-4848, so that they may open a ticket directly with the technicians for manual creation. You may also submit a FastInfo.unm.edu Ask a Question or Chat incident for this also. |
Other Issues | |
July 08, 2009 10:20am |
UNM Email Phishing Scam Alerts**Attention** The following messages are phishing scams. DELETE IMMEDIATELY. Do not reply to these emails or submit any personal information. These emails can be hard to determine validity, but, legitimate institutions will NEVER ask for this type of information. Please be aware of 'phishy' looking URLs, seemingly valid 'From:' addresses, and links that take you to other sites. If in doubt, delete it out. For email users who DID accidentally respond to the phishing email(s) below and/or entered their NetID and password at a scam site, please change your NetID password immediately at netid.unm.edu and visit the ITS Credit and Identity Protection Resources website for more information. The ITS Support Center is available to answer additional questions you may have. Click Here to learn more about what UNM is doing to manage email spam attacks. Anyone who went to that page and logged in should do the following: 1. Change their password. 2. Check their Rules in Webmail to see if a forwarding rule has been placed there. **Alert** Latest Email Phishing Scams: July 6, 2009: URGENT SECURITY UPDATE - JULY 2009 Due to the recent increase in spam emails, we have upgraded to an advanced server for your premium security to prevent spam from getting to your inbox. As a result of this, it is important that you login to your email using the link below, to make sure that your account information is up-to-date. Click Here to Protect Your Account This email has been sent to all UNM Webmail users and it is mandatory to follow. Thank you for your cooperation. IT Department Copyright ©2009 University of New Mexico July 2, 2009: Attention: UNM.edu E-mail Account Holder, This message is from the University of New Mexico (UNM) Information Technology Service center. All mailhub systems will undergo scheduled maintenance, and access to your mailbox via our mail portal will be unavailable for some time during this maintenance period. We shall be carrying out service maintenance/upgrade on our database and e-mail account center for better online services. We are also deleting all unused e-mail accounts to create more space for new accounts. In order to ensure you do not experience service interruptions or possible deactivation of your e-mail account, Please you must reply to this mail immediately confirming your e-mail account details below for confirmation and identification. _____________________________________ 1. First Name & Last: 2. Full Login Email: 3. Username: 4 Password: 5. Current Password: _____________________________________ Failure to do this may automatically render your e-mail account deactivated from our e-mail database/mail server. To enable us upgrade your e-mail account, please do reply to this mail. Thank You. Information Technology Services. The University of New Mexico |
General Information | |
| None | |