| Service | Standard Availability | Scheduled Unavailabity | ||
| Days | Hours | Activity | Time | |
| All Services | (see individual service) | (see individual service) | General system mainentance | Alternate Sundays, 8:00 - noon, as needed |
| Network (Wired & Wireless) | Daily | 24 hours | Scheduled Maintenance | Tuesdays and Thursdays, 5am - 7am, as needed |
| myUNM Portal | Daily | 24 hours | Cold backups | Nightly, 12:30am - 1am |
| FastInfo - Live Support | Monday - Friday | 8am - 5pm | ||
| FastInfo - Self Service | Daily | 1am - 12am | Cold backups | Nightly, 12am - 1am |
| LoboWeb & LoboPhone | Daily | 24 hours | Scheduled Maintenance | Saturday 7pm - 9pm |
| Credit Card Payments | Daily | 24 hours | Finance Operations Scheduled Maintenance Vendor Maintenance |
Nightly, 9:30pm - 10pm Saturday, 7pm - 9pm 3rd Fridays, 2am - 5am |
| LoboMart (B2B) | Daily | 24 Hours | Vendor Maintenance Cold backups |
Variable Nightly, 12am - 1am |
| Banner Resources | Daily | 24 Hours | Cold Backups Finance Operations Upgrades and Patches Batch Updates (data changing) |
Saturdays, 7pm - 8pm Saturdays, 8pm - 9:30pm Twice per month, Saturdays, 8am - noon Nightly, 7:30pm - 6:30am |
| Banner Training | Mon - Fri | 6:30am - 7pm | ||
| e~Print | Daily | 24 hours | Same as Banner Resources Vendor Maintenance |
Same as Banner Resources Saturdays, 7pm - 8pm |
| Reporting | Daily | 7am - 10pm | ODSP/Hyperion Backups Data Loads |
Nightly, 10pm - 11pm Nightly, 11pm - 7am |
| Curriculum Workflow | Daily | 24 hours | Cold Backups | Nightly, 12am - 1am |
| WebCT/Vista | Daily | 24 hours | Cold Backups | Sundays, 12am - 1am |
| HR Systems | Daily | 1am - 10pm | ODSP Backups Cold Backups |
Nightly, 10pm - 11pm Nightly, 12am - 1am |